Last updated: February 2026
By purchasing any product from DirectoryCustomize, you agree to the following terms. These terms apply to all widgets, themes, schemas, and other code products sold through our store.
Each purchase gives you a code customization — a widget, theme, or schema — that is installed directly on your Brilliant Directories website. This is not a standalone software product. It is designed to work exclusively within the Brilliant Directories platform on the site where it is installed.
We release updates to fix bugs, add improvements, and keep your product compatible with changes to the Brilliant Directories platform. Updates are delivered automatically through your DirectoryCustomize connection.
You can turn off automatic updates for any product at any time from your site dashboard. When you turn off updates:
Important: If you turn off updates and a future change to the Brilliant Directories platform causes your product to stop working correctly, we are not responsible for fixing the issue until you re-enable updates and install the latest version.
You are in full control of what runs on your site.
DirectoryCustomize provides code customizations for your website. We do our best to ensure everything works correctly, but we cannot guarantee perfect results in every situation. By purchasing, you agree that DirectoryCustomize is not responsible for:
Our total liability for any claim related to a product is limited to the amount you paid for that specific product.
Full refund, no questions asked. If we have not yet installed the product on your site, you can request a complete refund at any time.
No refund. Once the code is installed and live on your site, the product has been delivered. You can disable or remove the product at any time, but payment is not refundable.
For Standard tier purchases (self-install), the product is considered delivered once you receive the code and install guide. For Full Service and Premium tiers, the product is considered delivered once it is installed on your site.
What support is included depends on the tier you purchased:
| Tier | What Is Included |
|---|---|
| Standard | Install guide + code delivery. Self-install. |
| Full Service | We install it on your site + setup walkthrough call. |
| Premium | Installation + walkthrough + priority support + advanced customization guides. |
Support covers the product as it was delivered. Custom modifications you make to the code after installation, or requests to change how the product works beyond its original design, are not covered under standard support.
We may update these terms from time to time. When we do, we will update the date at the top of this page. Continued use of any DirectoryCustomize product after a change means you accept the updated terms.
If we make a significant change that affects your rights, we will notify you by email before the change takes effect.
© 2026 DirectoryCustomize. All rights reserved.